FAQ

Why would I see a clinician at Ezra Institute?

Many people find counselling extremely helpful as they deal with various issues and transitions that impact their day-to-day lives. Counselling can help you move forward. You may find counselling helpful if you:

  • are having difficulty finding a solution to a reoccurring problem
  • are being overwhelmed and may be experiencing symptoms of depression, anxiety or stress
  • need an objective third party who can listen to your struggles
  • have relationships, work, or studies that are being negatively impacted by events in your past or present
  • are finding your goals difficult to attain
What is the difference between an Intern counsellor and a fully qualified counsellor?

The short answer is the amount of experience.  Both are qualified to practice counselling.  By the time a student reaches the Internship unit of study they have attained a high standard of both academic theory and practice of counselling.  All clinicians and interns meet the required supervision hours for their level of experience to ensure a continued high level of professionalism.

How much does a counselling session at Ezra Institute cost?

There are a variety of fees available.  Individual counsellors will advise you of their fee-scales when you enquire. As a general guideline, counsellors at Ezra will charge between $60-$120, Clinical psychologists will charge $200 with a $124.50 rebate and interns will charge $15.

For confidential enquiries regarding eligibility for Medicare rebates, workers compensation, National Disability Insurance Scheme (NDIS), or veterans affairs, please contact us.

Will my appointment be confidential?

The short answer is ‘yes’.  The longer answer is that there are ethical and legal guidelines that state disclosure is necessary in the following circumstances:

  1. If your counselor believes there is a potential for harm either to yourself or another person.
  2. If your case file is subpoenaed by a court of law

Please contact us directly if you would like to discuss this further.

Where are you located?

The Ezra Institute has three locations:

  • Morling College, 122 Herring Rd Macquarie Park
  • Gordon Baptist Church, 20 – 22 Park Avenue, Gordon
  • Mortdale/Oatley, 1 – 5 Woronora Parade, Oatley
What is your cancellation policy?

We understand that occasionally illness and other events occur that make it difficult for you to keep your appointment.  Where at all possible please give your therapist at least 24 hours’ notice.  Individual therapists may charge if an appropriate amount of notice is not given.

What is the difference between a psychologist and a counsellor?

Psychologists are specifically trained in diagnosable mental health illnesses and to perform assessments and psychological testing for children and adults.

Can I claim a Medicare rebate?

At this time, Medicare rebates include services from a psychologist, social worker and mental health nurses but not counselling. Medicare rebates are given for diagnosable mental illnesses such as depression or anxiety and require a referral from a GP.  Furthermore, there are certain services that are not covered by Medicare, such as relationship and family counselling. We have both psychologists and counsellors available, please discuss options with us at the time of your enquiry.

What should I expect from my first session with an Ezra counsellor?

Your first appointment will involve meeting with your counsellor and initially completing an intake form.  In this session you will also have the opportunity to talk about your circumstances and reasons for seeking counselling.  Your counsellor will also discuss the possible direction of future counselling.

What forms of therapy are utilized in Ezra Institute?

The clinicians working at Ezra Institute use various forms of counselling including emotionally focused therapy, person-centered therapy, relationship therapy, cognitive behavioral therapy, interpersonal therapy, attachment theory and more.

If you would like to find out more details, please contact us.

How long is a counselling session?

A standard individual counselling session is 50min.  The last 10 minutes of the hour allows your counsellor to process the session and record relevant details straight away.

How do I make an appointment?

For a confidential enquiry regarding your needs please contact us.  We will then match you with a suitable clinician have them contact you.

Do I have to attend for a set number of sessions?

There is no set number of sessions that you have to attend and no time limit on therapy, unless you are seeing the psychologist under a Mental Health Plan.

What does membership of a professional association mean?

A clinician’s membership in one of the various professional associations ensures a high level of accountability within the helping profession.  In order to practice at Ezra our clinicians are all required to be members of a professional association.

Location

122 Herring Road
Macquarie Park NSW 2113

Phone

02 8197 1746

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Opening Hours

Monday to Friday: 9am-5pm
Out-of-hours appointments available upon request.